Job Opportunities

Marketing Campaigns Manager

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Partnerships Manager

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Data Analyst

Reporting To - Marketing Manager
Working Hours - 7.5 hours per week
Duration - Six months. Start date to be agreed.
Payment - £100 per week to cover expenses

Overview

The Data Analyst intern will assist the club with its data management, analysing the Club's existing data and gathering new data. They will work with varying parts of the business to support the gathering and implementation of data to gain an overall/single customer view.

Duties and responsibilities

1. To work with all departments to identify where and what data is held in each system

2. To develop a data strategy that will include how various systems will be integrated together and work to provide a complete customer view

3. De-duplicate and manipulate data as and when required

4. Work with the Retail and Ticketing Manager to profile customers and segment data to maximise sales opportunities for matchday tickets

5. Identify segments that can be used within the events database to maximise sales for events

6. Find the best solutions for gathering new data, importing this data into the relevant database and adding these to relevant segments

7. To be a presence on selected match days to support the delivery of the match day data capture activity and events

8. To undertake any other duties deemed commensurate with the post and as directed by the Senior Management Team, Chairman and/or the company.

Skills and experience required
• To be studying for or having completed an Information Management degree or similar
• Excellent communication skills, written, verbal and interpersonal
• Good administrative and IT skills (including Microsoft Outlook, Word & Excel)
• Ability to work on your own and as part of a team

To apply send a covering letter titled DATA ANALYST INTERN APPLICATION and an up to date CV to beth.reader@warriors.co.uk.

Part-time Chefs

Reporting to: Executive Chef
Working Hours: As Required (minimum five-hours per shift)
Payment: Depending on experience

Worcester Warriors are looking for chefs to work in all areas of food preparation and production on matchdays. Other shifts may be available to suit the needs of the business. Rates of pay depend on experience. For more information or to apply, please send a CV and covering letter to Lawson.Shuttleworth@warriors.co.uk.

Telesales Executive

Reporting To - Head of Sales
Salary - £18k plus benefits and bonus.

Duties and responsibilities

To sell group tickets for seats in the stands for match days specializing in corporates and associations, with the ability to sell special events such as our annual fireworks event.

Objectives

• To drive revenue and achieve revenue targets for Match days and special events
• To pro-actively find new business to deliver revenue into the sales department
• To grow database of contacts at a rapid rate
• To maintain a high paced level of outbound calls over the telephone on a daily basis

Responsible for revenue generation through new business acquisition by prospecting, qualifying and developing new business specializing in volume sales (groups) over the telephone and through a digital method.

1. To research companies and find contacts to call

2. The ability to cold call

3. The ability to develop warm leads into group sales

4. To follow up with any customers to ensure you close the sales

5. To be able to generate leads and pass them on when discovered.

6. Be driven, determined and self-motivated - Have the ability to demonstrate a positive attitude to the working environment

7. To maintain and build strong client relationships

8. To ensure the delivery of tickets and products through to completion ensuring customer satisfaction

9. Manage, update and maintain the client database whilst always thinking about data capture

10. Manage customer expectation in terms of delivery

To apply send a covering letter titled TELESALES EXECUTIVE and an up to date CV to the Head of Sales, Rebecca Delmore; Rebecca.Delmore@warriors.co.uk.

Rugby Sales Executive

Reporting To - Head of Sales

Duties and responsibilities

This role is a proactive sales role and the ability to hunt for new business is essential.

Objectives:

• To drive revenue and achieve revenue targets for: Sponsorship, Advertising and Match day Hospitality.
• To drive revenue and achieve revenue targets for: Renewal of annual clients and sponsors
• To pro-actively find new business to deliver revenue into the sales department
• To account manager both new and existing clients with the view to upsell and meet clients expectations.
• To grow database of contacts at a rapid rate

Responsible for revenue generation through new business acquisition by prospecting, qualifying and developing new business over the telephone and face-to-face and through a digital method.

1. Deliver the required sales of advertising, hospitality, sponsorship

2. To create packages reacting to customer needs and insight and proactively sell into the market

3. To research active & potential clients and target client segments

4. To achieve call and appointment levels in line with department targets

5. To provide the relevant information in preparation for the fulfilment of sales

6. To work with autonomy to maximize each potential client within the parameters outlined by the head of sales

7. To have a high profile presence on Match day for the duration of the hospitality experience

8. To gain client contacts & insight on a match day whilst contributing to the hosting and delivery of a high quality match day experience

9. To support the conference and events sales team with leads, referrals and sales when needed.

10. To take responsibility for the smooth operations, quality of service and customer experience in the designated areas

11. To take responsibility in ensuring appointed clients are communicated with effectively & proactively

12. To ensure the delivery of clients rights through to completion ensuring customer satisfaction

13. Manage, update and maintain the client database whilst always thinking about data capture

14. To proactively work towards both team and individual targets and objectives with a particular focus on New Business & Outbound Sales Targets

15. To provide the necessary reports for the Head of Sales

16. To achieve your individual KPIS set by your line manager

17. To ensure that relevant information is processed and effectively communicated within the section and where appropriate, to other sections of the company and to customers.

18. To work on match day days and event days when needed.

19. Complete follow up to secure sales

20. Able to communicate with clients and colleagues clearly

21. Work as a team player with all departments

To apply send a covering letter titled RUGBY SALES EXECUTIVE and an up to date CV to the Head of sales, Rebecca Delmore; Rebecca.Delmore@warriors.co.uk.

Casual Bar and Waiting Staff

Worcester Warriors are seeking enthusiastic and reliable individuals to help deliver the event experience at Sixways Stadium.

We are looking to recruit experienced Casual Bar and Waiting Staff for the Greene King IPA Championship 2014/2015 season.

Shifts will be offered on an ad-hoc basis and hours of work will vary from week to week. Each shift will last a minimum of four hours.

To apply for either of these vacancies, please email Neville Thomas, Events Operations Manager with a copy of your CV and covering letter. neville.thomas@warriors.co.uk.

Shifts will commence at the beginning of September 2014.

Casual Matchday Bar & Catering Supervisor

Are you a hospitality-minded individual with a passion for outstanding service delivery and going the extra mile? If the answer is yes, then we have an exciting opportunity for you.

Worcester Warriors and Sixways Stadium are currently recruiting for an experienced Casual Matchday Bar & Catering Supervisor to take responsibility for one of our VIP corporate hospitality areas.

As a Supervisor at Sixways Stadium you will be fully responsible for ensuring a first-class experience is received by our customers at all times. You will be a strong manager who takes pride in ensuring your team deliver outstanding service to our customers in a polite and efficient manner.

A minimum of three years' experience in a similar operation is essential and you will be working between four and eight hours per shift. Excellent presentation and front-of-house skills are vital.

Hourly rate will be competitive and dependent on experience.

To apply for this vacancy, please email Neville Thomas, Events Operations Manager with a copy of your CV and covering letter. neville.thomas@warriors.co.uk.

Shifts will commence at the beginning of September 2014.

Host Families

Worcester Warriors are looking for host families for our Achieving Academic and Sporting Excellence (AASE) Programme.

Host families would usually house one or, in most cases, two players and are reimbursed either on a weekly or nightly basis for their assistance through a structured invoicing process.

All host families will be provided with education in nutrition and player conduct and lifestyle amongst various other areas and introductions to players and their families would be completed well in advance of the player starting college.

The Worcester Warriors Academy and Worcester Sixth Form College currently run an AASE Programme for players in our specified geographical area of North Midlands and Warwickshire.

Players from this large geographical area attend Worcester Sixth Form College to complete their education while the Warriors Academy delivers approximately 20 hours of rugby per week.

As our geographical area is so large we regularly ask players to relocate to Worcester during the week so that they are not spending large amounts of time on a daily basis travelling. The players stay with their host families during the week and return home at the weekend.

Essential Requirements:

  • Criminal Records Bureau (CRB) Check
  • Comfortable environment with cooking, washing, living facilities etc
  • Live in or around the Worcester area
  • Ability to build relationships with young people

Desired Requirements:

  • Fan of Worcester Warriors

If this is something that is of interest please contact Ryan Watkins, Worcester Warriors AASE Manager, on 07525594125 or at ryan.watkins@warriors.co.uk, who will arrange an informal discussion.

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